Shipping
During the Canada Post strike, UPS, Purolator, and Canpar will be used. Customers placing orders both in the USA and abroad will be contacted to ask if they would like their orders to be canceled or kept until the strike is over. I apologize for any inconvenience.
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Shipped from Dundalk, Ontario, Canada!
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Orders will be shipped via Canada Post. We ship via Expedited Parcel (1 to 7 business days).
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Our processing time (the time between when an order is placed and when the order is fulfilled) is 1 to 3 business days.
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If the item is out of stock, you will be notified within 3 business days by e-mail, and will be refunded to the original method of payment for the item. This refund usually takes 10 business days.
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Due to Canada Post's recent shipping rate increases, we have had to increase our shipping rates for the first time since 2017.
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To find out how long it will take for an order to reach you, use the Delivery Standard Tool from Canada Post. Your order will be shipped from the postal code N0C 1B0. Keep in mind, our processing time is 1 to 3 business days.
RUSH Orders
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We regret that, because of where we are located, we can only send rush orders via Canada Post Xpress Post (1 to 3 business days). You can select Xpress shipping at the checkout, there is an additional $15.00 charge.
Shipping Rates
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For orders of $39.99 or less (before taxes), shipping is $13.99.
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For orders between $40.00 and $99.99 (before taxes), shipping is $15.99.
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For orders between $100 and $199.99 (before taxes), shipping is $19.99.
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For orders between $200 and $399.99 (before taxes), shipping is $25.99.
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For orders over $399.99 (before taxes), shipping is $40.99.
Large Orders
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For large orders, we reserve the right to charge the actual shipping cost.
Shipping Small Orders
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If you feel your order will fit inside an envelope, send us an email to arrange for your order to be shipped Regular post at a discounted rate. Be advised, orders shipped Regular Post cannot be tracked. There is no way for us to predict how long it will take for your order to reach you.
Orders Shipping to the United States
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Orders being shipped to the US will be sent via Canada/US Post Small Packet Air Mail when the cost doesn't exceed what's been paid. This method of shipping is not trackable. When the costs to ship significantly exceed what was paid, we reserve the right to ship via an alternate method or cancel and refund the order.
Orders Shipping to International Addresses
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We will contact customers outside Canada and USA, who make orders with us. Customers will be charged the actual shipping cost. Once this cost has been determined, customers will be sent an invoice to be paid before the order will be shipped. There is no way for us to predict how long it will take for your order to reach you.